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Frequently Asked Questions

What is exfolimate iSonic? 

This new revolutionary personal exfoliation tool for the face & body, used to gently exfoliate prior to any skincare, shaving or hair removal treatments. The secret is gentle passive ultrasonic vibrations combined with patented laser formed edge with micro grooves along with warm water and if preferred Nuderm preparatory moisturizing oil mist in the basin or shower to exfoliate gently, naturally, quickly & easily. Enjoy fingertip controlled exfoliation to remove makeup, dead skin cells, oils, pollution, dirt and grime, but not the hairs....exfolimate iSonic is not a shaver. 

In one step you can clean, stimulate and smooth the skin! It is chemical free, safe, hygienic, and easy to use on the face or the whole body. It helps clear the pores, smooth away dead skin cells and rough, bumpy or dry patches of skin. Whether its dry, sensitive, oily skin or blemishes, exfolimate iSonic can help. Also, great for any shaving, waxing and problems with ingrown. It can also aid the absorption of all your skin care products and smoother skin also means your makeup or sunless tan goes on better! exfolimate iSonic is water resistant, rechargeable, ergonomically designed personal face & body tool, rechargeable hub is included along with a comprehensive directions brochure.


How do I use exfolimate iSonic? 

When the skin is moist and supple with warm water at the basin or after your shower, apply the NUDERM preparatory moisturizing oil mist to nourish and loosen the skin area to be exfoliated.

Remove the exfolimate iSonic from the charger dock and touch on. Then gently apply it on to the skin at a 90-degree angle with a mild comfortable pressure. Once in place simply glide it slowly with fingertip control across the skin, allowing the passive ultrasonic vibrations to remove makeup, oil, dirt and dead skin cells, for a smooth refreshing result instantly.

 Once completed, pat dry the skin with a clean towel. Then apply the NUDERM intense skin rejuvenation Day & Night cream designed to nourish and rejuvenate the skin for a remarkable result. Best results may be gained after a bath, workout at the gym, sauna or spa to open the pores. The fingertip pressure you apply also stimulates blood flow to the skin’s surface helping to improve skin tone and skin regeneration.

How do I turn exfolimate iSonic on and off? 

Place in your palm of you hand with Blade to fingertip, then Touch on exfolimate iSonic and a blue light will come on and when you are finished touch off exfolimate iSonic and the blue light will turn off. 

The on/off button is triggered by static electricity, so it is very sensitive, it may take some time to get used to it's sensitivity.

Best way to hold tool is with thumb in the centre of the front of the tool and fingers behind tool.


How do I charge exfolimate iSonic? 

exfolimate iSonic comes with a charger dock, which is USB3 compatible with all household device chargers globally.

It is the safest and fastest form of recharging in the world



How long does exfolimate iSonic battery last? 

exfolimate iSonic battery will last at least for a 15-minute run time, however exfolimate iSonic can run for up to 60 to 120 minutes on a single charge.

Smart Charging - you may use exfolimate iSonic straight out of the box. 

1. The charger light is green when tool is not placed in it.

Place exfolimate iSonic tool in charger dock

Then when tool is connected properly into charger, the green light on charger should turn from green to red while charging.

2. Red light remains on at all times while charging. Charge time can be from 30 to 90 minutes.

3. When the tool is fully charged then the red light returns to green.

You may use the exfolimate iSonic when its battery is low, however it may not run the full 15 minutes.

4. Having a problem charging? Try turning exfolimate iSonic tool around in charger dock.

5. Always make sure to dry the exfolimate iSonic tool before charging. 

6. Charger must be on a stable flat dry surface.


How can you feel the difference instantly? 

Skin cells are measured in thousandths of a millimetre. You can remove an awful lot of cells without seeing a visible result on the edge of exfolimate iSonic. However, you can feel how smooth your skin is instantly. Visible debris and skin cells on the edge depends on skin type, the area being exfoliated and build-up of body oils, makeup, dirt and pollution. For example, oily skin types may accumulate more debris. The application of moisturisers and sunscreens may lead to an accumulation of air born dust and debris on the skin. Also working in the garden or playing sport, may lead to a much more visible result on the edge after exfoliation. In any case experience the ultimate skin clean for smoother skin. 


How can I achieve a healthy glow instantly? 

Excess dead skin cells may make your skin appear dull. Dead skin cells can reduce the natural reflective properties of the skin. Removing the dead skin cells achieves healthier looking skin that can glow, which may also reduce the appearance of fine lines. Dead skin cells flake off naturally through a process called desquamation, which normally takes around 28 days. Exfoliation speeds up the process revealing newer, fresher rejuvenated skin. It is recommended to always use a sunscreen after exfoliation.

How can it help rejuvenate the skin? 

As well as an instant result where your skin feels smoother, the real benefits can come from longer term use. The process of skin cell replacement takes on average 28 days. Factors which slow down this process include pollution, health, smoking, weather or age. Speeding up this process of skin rejuvenation reveals newer fresher skin which glows. Using exfolimate iSonic stimulates the skin’s surface like no other product. It's like giving your skin a deep massage, stimulating blood flow, which may increase oxygenation to the deeper tissues. As you use exfolimate iSonic you may notice the skin becomes visibly pink in colour. No other product can achieve this naturally, gently, quickly and easily. 

Is it good for dry skin or sensitive skin? 

Typically, we continue to apply moisturisers to dry skin. Instead apply NUDERM preparatory moisturizing oil mist to nourish and loosen the skin area to be exfoliated, then exfoliate with exfolimate iSonic and apply the NUDERM intense skin rejuvenation Day & Night cream designed to nourish and rejuvenate the skin. Removing patches of dry skin can make the skin look and feel much smoother.

Since the process can also be done with only warm water, some sensitive skin types can now try the new natural alternative to exfoliation, just with water. Some customers may find that using their favourite cleansers, exfoliation products and moisturisers gives even better results. Individual results vary. 


Can we achieve better skin care instantly? 

Men in particular want instant results, now ladies can have it too! exfolimate iSonic instantly cleans, stimulates and smooths the skin’s surface. It is so simple and easy to use and designed to gently exfoliate prior to any skincare, shaving or hair removal treatments. The benefits range from better absorption of skin care products to smoother application of cosmetics or sunless tans. When you add the benefits of clearer skin helping to reduce breakouts, better shaving or waxing and helping to reduce shaving rash or ingrown hairs, it’s remarkable. Best results come from longer term use. 


Is it good for adolescent skin? 

Adolescent skin is prone to blemishes. The first two stages in the formation of blemishes can be blocked pores and excess production of oils leading to inflammation. Clearing away those blockages and oils and keeping the surface of the skin clean is the best protection for healthy skin care. Now this can be achieved easily and quickly just with water or your favourite skin care products. Of course, it is not recommended to use exfolimate iSonic on broken or infected skin (see precautions in Directions Brochure).

How can skin care products or cosmetics work even better? 

Most people apply products to their skin to achieve improvements, however, leading skincare professionals agree that skin care products will be more effective if we first exfoliate. Exfoliation can also stimulate the skin’s natural ability to renew and repair itself. It clears away dead skin cells to reveal newer fresher skin. Instead of applying skin care products onto layers of unwanted dead skin cells, now they are absorbed on the newer, fresher skin. This allows the active ingredients in skin care products to work much better. After cleaning the pores with exfolimate iSonic, it is recommended to use products that do not clog the pores. (non-comedogenic) Some have commented that after exfoliation “makeup goes on much smoother” particularly around the chin area which can be prone to “lumps and bumps”. 

How can I get a better sunless tan or remove sunless tanning products? 

exfolimate iSonic helps clear the pores and smooth the skin’s surface for a more consistent, even sunless tanning application. Thoroughly moisten the skin in the shower, apply NUDERM preparatory moisturizing oil mist to nourish and loosen the skin area to be exfoliated and simply use exfolimate iSonic to help remove sunless tanning products or prepare for more consistent applications. The application of sunless tans can block the pores, and new applications cannot be made until those blockages are cleared. exfolimate iSonic achieves this without harsh treatments. One of the greatest problems in the tanning industry is removing a sunless tan as it fades. Now it can be removed quickly and easily in the shower by first soaking the skin, and using Exfolimate iSonic to remove the tanning products on the skin’s surface.

Can it help reduce shaving rash? 

exfolimate iSonic removes excess dead skin cells, oils and debris to help smooth and clean the skin before shaving. Now your razor is cutting only through the hairs, and not clogging up with surface debris, and working on a smoother surface. This also helps to achieve a closer shave with less irritation to the skin. If you have a shaving rash or skin irritation, we recommend not shaving over the weekend to give your skin a chance to heal. Then use exfolimate iSonic to smooth the skin before shaving to help reduce the causes of potential irritation, for a smoother, closer shave.


How can exfolimate iSonic assist with hair removal, shaving, waxing or ingrown hairs? 

exfolimate iSonic helps prepare the skin for hair removal, waxing or shaving, by first clearing away excess dead skin cells, debris & pollutants. Then the edge can be used to lift the hairs for a better waxing or shaving experience. Skin cells are only thousandths of a millimetre in size, yet can stick down a hair which is missed during waxing. exfolimate iSonic overcomes this problem quickly and easily. Try it on your legs, underarms and bikini line before waxing or shaving & experience the difference! You may also find that your razor lasts much longer, since it is only cutting through the hairs and not clogging up with surface debris. Also after waxing it is important that we do all that we can to keep the opening of the follicles clear to help prevent blockages, as these may lead to skin irritations, ingrown hairs. There are many reasons for ingrown hairs. It is important to keep the skin’s surface and the pores clear to assist in minimising ingrown hairs. Now everyone has a quick and effortless way to achieve this. 

How can exfoliation assist healthy skin? 

The body produces millions of microscopic skin cells every day. When these skin cells reach the surface of the skin they are dead and should automatically flake off in a process called desquamation, generally taking around 28 days. Factors which can slow the process of cell regeneration include pollution, health, smoking, age, sun damage, even the weather. Poor skin function means dry, damaged, oily or blemished skin. Even ingrown hairs. Excess dry skin cells also lessen the benefits of products applied to the skin. Exfoliation speeds up cell replacement improving the normal functioning of the skin including ph. balance. Speeding up cell replacement brings newer fresher skin to the surface aiding healthy skin function. Exfoliation is regarded today as an integral part of any healthy skin care program. Exfoliation should be followed by hydration to maintain moisture to the skin’s surface and moisturisers including sunscreen used for UV protection. 

Should we exfoliate in the winter months? 

The wintry weather tends to increase the dryness of the dead skin cells on the surface of the skin which can make the skin look dull and lack lustre. Using exfolimate iSonic reveals newer fresher skin cells and helps give the skin a radiant glow. We tend to use more moisturisers during this time to help reduce dry skin. exfolimate iSonic helps to increase the effectiveness of your moisturisers by removing unwanted dry dead skin cells. This creates a much more receptive skin surface for better absorption of moisturisers. It should be noted that the UV rays that damage the deeper layers of the skin do not change in winter. It is therefore important to keep using sunscreens during the winter months. 


Are there any precautions? 

Precautions are detailed on the Directions Brochure included in the exfolimate iSonic pack.

1.Not to be used on broken or infected skin.

2. Not intended to treat any disease of the skin

3. Avoid use on skin in eye area

4. Keep out of reach of children

5. Follow directions as individual results vary

6. If irritation occurs discontinue use immediately.

7. If attending a Medical Practitioner for a skin condition do not use on that area.

8. Avoid excessive pressure when using exfolimate iSonic as it may damage some skin types.

9. After exfoliation apply a suitable moisturizer or sunscreen suitable for your skin type.

10. Do not use exfolimate iSonic if the tool has been damaged in any way.

11. Do not clean with bathroom cleaning products. 

12. The exfolimate iSonic is water resistant. It can be used in shower or at the basin. Do not submerge in bath, pool or spa.

13.Do not wet charger pod, it is not waterproof, keep in dry area.

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